What Information We Collect
When you create an account, we ask for basic details needed to provide our services. This includes your name, email address, date of birth and contact details. You decide how much additional information you share with us.
While you use our platform, we record technical data such as your IP address, browser type and device information. This information helps us keep the website running smoothly and resolve any technical issues.
- Account information and identification details
- Communication between you and our customer support
- Usage patterns and preferences on the platform
- Cookies and similar technologies
- Device and connection information
How We Use Your Data
Your information enables us to provide services to you. We use your data to manage your account, to contact you when necessary, and to ensure the security of our platform.
We analyse usage data to understand how people experience our services. This helps us see which features work well and where improvements are possible. All analysis is carried out in a way that respects your privacy.
Specific Purposes
We process personal data for account management, customer support, identity verification in line with legal requirements, and preventing abuse. We also use your data to keep you informed of relevant updates, provided you have given your consent.
Sharing Information
We treat your data confidentially and do not share it without good reason. In some situations we work with external parties who help us deliver our services. These partners only get access to the information necessary for their specific task.
| Partner Type | Reason for Sharing |
| Technical service providers | Maintaining hosting and infrastructure |
| Verification services | Checking identity in line with regulations |
| Security partners | Detecting fraud and abuse |
| Communication platforms | Sending emails and messages |
If the law requires us to share information with authorities, we will comply. We will inform you of this where legally permitted.
Securing Your Data
We take technical and organisational measures to protect your information against unauthorised access, loss or alteration. This includes encryption of sensitive data, secure servers and regular checks of our systems.
Although we do everything we can to keep your data safe, no system can guarantee absolute protection. We recommend keeping your account details confidential and using a strong password that you don't use anywhere else.
Cookies and Tracking
Our website uses cookies to improve your experience and keep the platform working properly. Some cookies are essential for basic functions, while others help us understand how visitors use the site.
You can choose which cookies you accept in your browser settings. Blocking certain cookies may affect the functionality of some parts of our website.
Your Rights and Control
You have various rights regarding your personal information. You can ask us what data we hold about you, have it corrected if it is inaccurate, or request its deletion.
- Access to your stored data
- Correction of inaccurate information
- Deletion of your account and data
- Restriction of certain processing
- Objection to specific uses
- Transfer of your data to another service
To exercise any of these rights, please contact our customer support. We will respond to your request within a reasonable time and explain the steps we are taking.
Retention Period
We keep your data for as long as necessary for the purposes for which it was collected. For active accounts, this means we retain information for as long as your account exists and you use our services.
After your account is closed, we retain certain data for a limited period to meet legal obligations, such as accounting and regulatory requirements. After that, your data is permanently deleted or anonymised.
Changes to This Statement
We may update this privacy statement from time to time to reflect changes in our services or new legal requirements. When we make significant changes, we will let you know by email or through a notice on our website.
We recommend visiting this page regularly to stay informed about how we protect and use your information.
Contact
If you have any questions about this privacy statement or how we handle your data, you can get in touch with us. We are happy to answer your questions and help with any privacy concerns.
You can reach us by email: support@thefortunicacasino.com
We aim to respond to your message within a few business days and give you the information you need.
