Acceptance and Scope
When you visit our website or use our services, you acknowledge that you have read and understood these terms. These terms take effect as soon as you access any part of thefortunicacasino.com. It is your responsibility to check regularly for changes, as continued use after any amendments means you accept those changes.
We reserve the right to amend these terms at our sole discretion. Substantial changes will be communicated visibly on our website, but it remains your responsibility to stay informed of the latest version.
Age Requirements and Legal Restrictions
Our services are available exclusively to persons who have reached the legal age of majority in their jurisdiction. In the Netherlands, this means users must be at least 18 years old. By using our services, you confirm that you meet this age requirement.
It is your responsibility to verify whether the use of our services is permitted in your jurisdiction. Certain countries or regions have specific legislation that may restrict or prohibit the use of online entertainment services. We accept no liability if you use our services in breach of local laws or regulations.
Account Management and Personal Responsibility
Every account on our platform is strictly personal and may not be shared, transferred or sold to third parties. You are fully responsible for all activity that takes place under your account, including actions carried out by others if you do not adequately protect your login details.
Securing Login Details
- Keep your password in a safe place and do not share this information with anyone
- Use a unique password that is not used for other online services
- Inform us immediately if you suspect your account has been compromised
- Log out after every session, especially when using shared devices
We are not liable for any loss or damage resulting from your negligence in protecting your account information. If we detect unauthorised access or suspicious activity, we may suspend your account temporarily or permanently to protect your interests and those of our platform.
Prohibited Actions and Rules of Conduct
To ensure a safe and fair environment for all users, certain actions are strictly prohibited. Breaching these rules may result in immediate termination of your access without prior warning.
Prohibited Activities
- Using automated systems, bots or scripts to access our services
- Attempting to bypass or manipulate the security of our platform
- Providing false or misleading information during any interaction with our platform
- Using multiple accounts to deceive our system or gain unfair advantages
- Colluding with other users to manipulate systems
- Exploiting technical errors or shortcomings in our services
- Any form of money laundering or fraudulent activity
- Uploading malicious software or viruses
We monitor user activity to safeguard the integrity of our platform. If irregularities or suspicious behaviour are detected, we will take immediate action, including but not limited to suspending accounts and reporting illegal activities to the relevant authorities.
Intellectual Property and Copyright
All content on thefortunicacasino.com, including but not limited to text, images, logos, graphic elements, software and audiovisual material, is the property of Fortunica Casino or our licensors and is protected by international copyright laws.
You are granted a limited, non-exclusive and non-transferable licence to use our website for personal, non-commercial purposes. This licence does not give you the right to:
- Reproduce, distribute or publish our content without written permission
- Use our brand identity, logos or trade names in any communication
- Create derivative works based on our content
- Reverse-engineer or decompile our software or technology
Services and Availability
Although we strive for continuous availability of our services, we cannot guarantee that thefortunicacasino.com will be accessible at all times. Maintenance work, technical failures, updates or unforeseen circumstances may cause temporary interruptions.
We reserve the right, without prior notice, to:
- Carry out maintenance on our systems and services
- Modify, suspend or discontinue specific features or services
- Adjust the availability of certain content
- Implement technical improvements and updates
In the event of scheduled interruptions, we will make reasonable efforts to notify users, although this is not always possible with emergency repairs or security updates.
Privacy and Data Protection
Protecting your personal information is an essential part of our service. We only collect and process the data necessary to provide our services and meet our legal obligations.
Your data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation. For full details on how we collect, use and protect your data, please refer to our separate Privacy Policy.
Data Security
We implement technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. These measures are regularly reviewed and updated to meet the latest security standards.
Liability and Indemnification
Fortunica Casino provides its services on an "as is" and "as available" basis. Although we strive for high-quality service, we cannot give absolute guarantees about the uninterrupted operation or error-free performance of our platform.
Limitation of Liability
We are not liable for:
- Indirect, incidental or consequential damage arising from your use of our services
- Loss of income, profit or business opportunities
- Data loss or corruption, unless caused by wilful misconduct or gross negligence on our part
- Damage caused by technical failures beyond our control
- Acts or omissions of third parties
To the extent permitted by law, our total liability to you for all claims relating to our services is limited to the amount you have actually paid us in the three months preceding the event giving rise to the claim.
Dispute Resolution and Governing Law
These terms are governed by and interpreted in accordance with Dutch law. Any dispute arising from or relating to these terms or your use of our services will be submitted to the competent courts in the Netherlands.
Before taking legal action, we ask that you first contact us to try to resolve the dispute amicably. Many issues can be resolved through direct communication without the need for formal proceedings.
Termination of Services
You may stop using our services at any time by closing your account and no longer visiting our website. We reserve the right to terminate or suspend your access to our services if:
- You breach these terms
- We have reason to believe you are engaging in fraudulent or illegal activities
- Your behaviour harms others or our platform
- You do not meet legal requirements
- We are required to do so by law or regulation
Upon termination, all rights you had under these terms lapse. Provisions that by their nature are intended to survive termination remain in force, including but not limited to limitations of liability and dispute resolution provisions.
Communication and Notices
We may communicate with you via the email address you registered with us, by posting messages on our website, or through other reasonable means of communication. It is your responsibility to ensure your contact details are up to date.
Notices we send you are deemed to have been received:
- Immediately upon posting on our website
- 24 hours after sending by email
- Three business days after sending by post
Miscellaneous Provisions
Entire Agreement
These terms, together with our Privacy Policy and any other specific terms applicable to certain services, constitute the entire agreement between you and Fortunica Casino regarding your use of our services.
Severability
If any provision of these terms is held invalid, unlawful or unenforceable by a competent court, that provision will be severed from the rest of the terms, while the remaining provisions remain in full force.
No Waiver
Our failure to enforce any right or provision under these terms does not constitute a waiver of that right or provision. A waiver is only valid if made in writing and signed by an authorised representative of Fortunica Casino.
Assignment
You may not transfer your rights or obligations under these terms without our prior written consent. We may transfer our rights and obligations to a third party in the context of a merger, acquisition or sale of assets, provided users' rights are adequately protected.
Contact and Support
For questions about these terms of use, technical issues or other matters relating to our services, you can contact us via:
Email for technical support: support@thefortunicacasino.com
We aim to answer all questions within a reasonable time. For urgent matters, please state this clearly in your message so we can prioritise your request.
Frequently Asked Questions
How often are these terms updated?
We review our terms periodically to make sure they stay current and meet legal requirements. Significant changes are communicated via our website. We recommend visiting this page regularly to stay informed of any changes.
What happens if I don't agree with a change?
If you don't agree with changes to our terms, you may choose to stop using our services. Continued use after changes are implemented is considered acceptance of the new terms.
Can I have my account closed?
Yes, you can request closure of your account at any time by contacting our customer support. We will process your request as quickly as possible, taking into account any legal data retention obligations.
How is my privacy protected?
Your privacy is essential to us. All personal data is processed in accordance with the GDPR and our Privacy Policy. We implement strict security measures and never share your information with third parties without your consent, except where required by law.
What should I do if I have technical problems?
If you experience technical problems, you can contact our support team at support@thefortunicacasino.com. Describe the problem in as much detail as possible, including information about your device and browser, so we can help you effectively.
